This privacy policy explains how we use any personal information we collect about you when you use this website and our services.
Topics:
- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Cookies and Third Party Data Processors
- Other websites
- Changes to our privacy policy
- How to contact us
1. What information do we collect about you?
We collect information about you when you contact us or place an order for our services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. Certified translations copies will be stored in a protected online platform (Dropbox Plus) for 5 years.
Like most websites, this site uses Google Analytics (GA) to track users’ interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 4 below).
2. How will we use the information about you?
We collect information about you to process your order. We use your information collected from the website to personalise your repeat visits to our website.
Where necessary or required we share information with:
- suppliers and independent service providers who help us to translate, interpret or project manage your requests.
3. Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address [email protected]. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
4. Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the following legislation:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
All 2 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
- Google (Privacy policy)
- Dropbox Plus (Privacy policy)
5. Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
6. Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10 May 2018.
7. How to contact us
The data controller of this website is: Traduzz, a UK Private limited Company with company number: 1127795.
Whose registered office is:
2 Hinksey Court, Church Way, Oxford, OX2 9SX, United Kingdom.
Please contact us if you have any questions about our privacy policy or information we hold about you.
Data protection officer:
Mrs. Alejandra Villanueva
Director, Traduzz Limited
Tel: +447582808777
Email: [email protected]